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An FSI leader's guide to embedding genAI

Generative AI offers a new opportunity for financial service & insurance organisations (FSI) to improve the customer and employee experience.

Learn the practical steps for embedding genAI in your organisation:

  • Assessing current processes
  • Considering sustainable solutions
  • Preparing data for generative AI
  • Evaluating results and improving performance

 

Access the guide

Generative AI in financial services can deliver:

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Improved front office operations


Providing a faster, more personalised service.
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Document analysis

 

Documents can be summarised and compared. 
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Improved fraud detection


Synthetic data can be created to indicate fraudulent activity.
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Compliance monitoring

 

Reports can be created to monitor activities in line with regulations.
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Contact centre insights

 

Voice and text data can be analysed to generate insights and recommendations.
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Virtual agents/chatbots


Better chatbots can be used by customers on a self-serve basis with natural language.

Our technology partners

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